Job Description
Join to apply for the Call Center Representative - Part Time role at St. Joseph's Health
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Join to apply for the Call Center Representative - Part Time role at St. Joseph's Health
Employment Type
Full time
Shift
Rotating Shift
Description
Full Time - Hours will vary.
Business hours are 7 days a week from 5:30am - 7pm.
Opportunity to work from home one day a week once fully trained.
POSITION PURPOSE
Under the supervision of the Nutritional Services Patient Services Coordinator. Facilitates patients’ food requests using the computer system. Processes paperwork for area per established procedures.
Essential Functions
Remains professional and follows through with patient, nurse, RD or Coordinator for all phone calls as needed
Reviews patient listing, checks special services, diet orders, LDA’s and preferences; makes adjustments to patients’ files as needed
Generates meal tallies and maintenance reports as needed
Processes Epic printouts; follows through on all tray requests, supplemental orders, allergies and diet changes and makes appropriate adjustments to patients’ files
Enters the tube feeding order from Epic into Hospitality Suite accurately, sends correct products with labels attached appropriately
MINIMUM QUALIFICATIONS
High school diploma or equivalent preferred
Excellent written and interpersonal skills
Word processing skills
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
Sedentary work, repetitive motion of hands, fingers and wrist
Pay Range: $17.25 - $25.00
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Other
Industries Hospitals and Health Care
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Job Tags
Hourly pay, Full time, Part time, Work at office, Local area, Shift work, Rotating shift, 1 day per week